Paul Jacobs: Start Selling Solutions

Paul Jacobs has the same advice he had in 2019 when he came on this show and said, "Stop Selling Radio." In 2025, it's stop selling radio and start selling solutions. With revenue trending flat to down, the radio must innovate or risk falling further behind digital platforms that promise instant results and granular analytics.

Paul and I explored how radio’s real strength lies in local content, strong communities, and brand reach. We talked about public radio navigating loss of traditional funding, and the need for new digital strategies. Paul urged programmers and managers to see mobile apps and newsletters as opportunities for deeper connection—not just boxes to tick. Despite industry challenges, both Paul and I are optimistic. If broadcasters double down on what makes radio great—engaging personalities, community focus, and the free, local experience—there’s a bright future ahead.

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The video from our chat. We think the listening experience is better - but if you love the YouTube experience, feel free to leave some comments.

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